Reservation Notices | i-Ride Experience Center

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Reservation Notices

Thank you for using i-Ride Experience Center online reservation system. In order to protect the rights of visitors as well as i-Ride Experience Center, please read the following information related to reservations carefully prior to using the System.

  1. The system provides the following services: Online reservation, reservation status inquiry, reservation cancellation, and visitor information, etc.
  2. Please check-in 10 minutes before the show start, otherwise the system will release the seats automatically.
  3. This system is online 24-hours a day. It provides the reservations from 30 days (including visiting day) to 3 days before the date of visit. Same day reservations are not available.
  4. In order to protect visitors´ rights and maintain visiting quality, if any of the following conditions occur, i-Ride Experience Center will cancel the visitors´ current reservation and limit/revoke his/her privilege of making further reservations.
    If the incident results in any loss or damage, i-Ride Experience Center reserves the right to claim compensation from the user:
    • A. After making reservations, if users do not show up without prior cancellation for 3 times or more;
    • B. If users makes a large number of reservations and then arbitrarily cancel those reservations within a short amount of time, violating other visitors´ rights,
    • C. Visitors who violate Visiting Policy and ignore the advice or warnings from the staff.
  5. Online reservations are divided into individual and group reservations. The maximum number for making individual reservations is 9, while group reservations are available for up to 20 people. Please call the service hotline if you have more than 20 people.
    When making reservations, please select the date, time, number of visitors, and type. Please fill out your profile truthfully and thoroughly.
  6. This system does not provide the same reservation within 5 days. Please check your time of visit before making a reservation.
    If users make more than 3 reservations with the same name, phone, or email, i-Ride Experience Center reserves the right to cancel the user´s current reservation.
  7. After successful reservation, the system will automatically generate your reservation order page, and send a confirmation email to you.
    Please keep the email as the information in the mail is needed for check-in, status inquiry, and cancellation.
    * If you provide a free or incorrect email address so that the mail is not delivered, i-Ride Experience Center will not provide additional notifications.
  8. If you would like to change your reservation, you will have to cancel the original reservation first before making a new one.
  9. Your reservation cannot be altered or deleted after 5pm the day prior to your visit.
  10. In order to protect visitors´ rights and maintain visiting quality, i-Ride Experience Center reserves the right not to allow visitors that exceed the original number of persons in the reservation.
  11. Please read the visitor information prior to visiting i-Ride Experience Center.
  12. In order to maintain visiting quality, please follow the regulations set forth by i-Ride Experience Center. Any violation of the rules will result in warnings, stopping of behavior/act, denial of admission, and/or dismissal from the venue.
  13. i-Ride Experience Center reserves the right to adjust the reservation policy. Any change of the policy will be announced on the website. We will not inform individually.
    If you use this website to make reservations, you are deemed to have been informed in advance and agreed to the terms.

BUY NOW

1. For purchasing Kaohsiung citizen and disabled ticket(s), please refer to the purchase regulations to present relevant documents for verification. If the certification cannot be provided, a full fare ticket price will be charged.

2. The venue contains stairs, and you must be able to go on the rides yourself; audience discretion is advised for those inconvenient or those taking wheelchair. For further details, please check in on our official website “Boarding Instructions”.

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